Shipping Policy :
1. Order Processing: We strive to process and dispatch orders as quickly as possible. Orders are usually processed within [depends on the product] business days from the date of purchase. However, during peak seasons or special promotions, there might be slight delays.
2. Shipping Methods: We offer a variety of shipping methods to choose from during checkout. Shipping options, estimated delivery times, and associated costs will be displayed at the time of purchase.
3. Shipping Locations: We currently offer shipping within India. Please note that we do not offer international shipping at this time.
4. Shipping Charges: Shipping charges are calculated based on the total order value, shipping method selected, and the delivery location. The exact shipping charges will be displayed during the checkout process.
5. Order Tracking: Once your order has been shipped, you will receive a confirmation email containing a tracking number and instructions on how to track your package.
6. Delivery Timeframes: Delivery times may vary based on the shipping method selected and the delivery location. Estimated delivery times will be provided during the checkout process.
Return Policy :
1. Returns and Exchanges: We want you to be satisfied with your purchase. If you are not completely happy with your order, you may initiate a return or exchange within [depends on the product] days of receiving your product.
2. Eligibility for Returns: To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Certain items, such as personalized or intimate goods, may not be eligible for return due to hygiene reasons.
3. Return Process: To initiate a return, please contact our customer support/email us with your order details and reason for the return. Our customer support team will guide you through the return process and provide you with a return authorization.
4. Return Shipping: Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part or a defective product. We recommend using a trackable shipping method to ensure the safe return of your item.
5. Refunds: Upon receiving and inspecting the returned item, we will notify you of the status of your refund. If the return is approved, a refund will be processed to the original method of payment within [depends on product] business days.
6. Exchanges: If you would like to exchange an item for a different size, color, or style, please contact our customer support/email us. We will guide you through the exchange process and assist you in placing a new order for the desired item.